Grandville, MI 49418 Our Code of Ethics

SWANSON'S AUTO SERVICE > OUR SHOP > CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Working Hours

Monday 7:30AM - 5:30PM

Tuesday 7:30AM - 5:30PM

Wednesday 7:30AM - 5:30PM

Thursday 7:30AM - 5:30PM

Friday 7:30AM - 5:30PM

Saturday Closed

Sunday Closed
Visit Our Shop

We have friendly staff who will take care of you

Address:
3957 56th St SW
Grandville, MI 49418

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616-532-3111

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Monday	7:30AM - 5:30PM
Tuesday	7:30AM - 5:30PM
Wednesday	7:30AM - 5:30PM
Thursday	7:30AM - 5:30PM
Friday	7:30AM - 5:30PM
Saturday	Closed
Sunday	Closed

Vehicle Tips

According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
Vehicle Tips

The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
Vehicle Tips

Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
Vehicle Tips

Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
Vehicle Tips

Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
Vehicle Tips

A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
Vehicle Tips

Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
Vehicle Tips

Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
Vehicle Tips

Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
Vehicle Tips

Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
Vehicle Tips

Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
Vehicle Tips

Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
Vehicle Tips

Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
Vehicle Tips

Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
Vehicle Tips

Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
Vehicle Tips

Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
Vehicle Tips

Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
Vehicle Tips

Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
Vehicle Tips

Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
Vehicle Tips

Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

What our clients say about us?

Reviews and comments from our satisfied customers

Great experience Honest and trustworthy.

Sandy Russell, 08/04/2023
I love taking my truck into them they are fair and up front.

Mickey Graff, 06/22/2023
Tires

Had to take a work truck in for a tire repair, called and they told us to get it in before 4pm and it would be done right away. Belle tire wanted us to wait an hour and a half just to be seen and then we might not even get it fixed. They suggested to make an appointment 3 days out.

Crystal Phillips, 05/08/2023
We broke down on our way home from a weekend get away from the west side of the state, we stopped at Swanson's and the technician said we could not make it home, our only alternative was to rent a U-Haul and tow it home. The people at Swanson's, Jody, Wendy, the owner Randy and another gentleman whose name escapes me, were kind enough to stay a little late to help us find a U-Haul place in the area and Randy arranged for our Uber ride to get there to pick it up. This was 5 years ago and I finally found their card again but I never forgot their generosity and helpfulness. I offered to buy them lunch and they said no thank you, just share my experience with them online. If I lived in the area it would be the first place I'd go for service. Thank you again everyone at Swanson's.

Mark Vomfell, 05/03/2023
Very nice to talk to!

Michael Moore, 04/10/2023
I trust Swansons. As a woman, that is a big deal. Their staff is knowledgeable, helpful, and never tries to over-sell. Very thankful for Swansons.

Mary Beth Wolf, 02/18/2023